You Posted a Facebook Review and Now You Regret It
We’ve all been there. In a moment of frustration, you left a scathing one-star review for a local business. Or perhaps you left a glowing five-star review for a service that later let you down. Maybe you simply made an error in the text and want to clean it up.
Now you’re searching for how to delete a review on Facebook, hoping to retract your words. The good news is that Facebook provides users with the ability to manage their own content, including reviews. The process is straightforward, but it varies slightly depending on whether you’re using the Facebook website on a computer or the mobile app on your phone.
This guide will walk you through every method, from the simplest path to troubleshooting when the delete option seems to disappear. We’ll also cover what happens after you delete a review and what to do if you need to remove a review someone else posted about your own business page.
Understanding Facebook Reviews and Ratings
Before we dive into the deletion steps, it’s helpful to understand what you’re working with. Facebook reviews are part of the platform’s local business ecosystem. When you visit a business’s Facebook Page, you can rate it on a scale of one to five stars and write a text review.
This review then becomes public content associated with both your profile and the business’s page. It can influence the business’s overall star rating, which is prominently displayed. Because it’s a form of public content you created, you generally have full control to edit or remove it at any time.
The interface for managing this content can be found in a few different places: directly on the review itself, within your activity log, or on the business page where you left it. The method you choose often depends on how you originally found the review you want to delete.
Locating Your Review on the Facebook Website
If you are using Facebook on a desktop or laptop computer, start by navigating to the business’s Facebook Page where you left the review. You can find this by searching for the business name in the top search bar.
Once on the Page, scroll down past the header, photos, and posts until you see the “Reviews” section. This is usually on the left-hand side of the Page. Click on “Reviews” to see them all.
Now, browse through the reviews. Your own review will have your profile picture and name next to it. It might also say “Reviewed by You” or have an options menu (three dots) specifically on your review. Finding it here is the most direct path.
Deleting the Review via the Business Page
Once you’ve located your review on the business Page, look for the three-dot menu icon (often called a “kebab” menu) on the top-right corner of your review box. Click on this menu.
A small dropdown list will appear. The options typically include “Edit Review” and “Delete Review.” Click on “Delete Review.”
Facebook will then ask you to confirm this action with a pop-up dialog box. It usually says something like, “Are you sure you want to delete this review? This action cannot be undone.” To proceed, click the “Delete” or “Confirm” button in this pop-up.
After confirmation, the review will vanish from the business’s Page. The star rating you gave may also be removed from the business’s overall average, depending on how Facebook recalculates it. The process is immediate.
How to Remove a Review Using the Facebook Mobile App
Many people primarily use Facebook on their smartphones. The steps in the iOS or Android app are very similar to the website but adapted for a touch screen.
Open the Facebook app and use the search function to find the business Page. Tap on the Page to open it. Scroll down until you find the “Reviews” section. You may need to tap “More” or “See All” next to the Reviews preview.
Find your review in the list. Tap the three-dot menu icon directly on your review. In the menu that slides up from the bottom, tap “Delete Review.” Confirm the action in the subsequent pop-up alert.
The review will be deleted. It’s important to note that the mobile app interface can change with updates, so if the three dots aren’t visible, try long-pressing on your review text to see if a context menu appears.
Using Your Activity Log as a Fallback Method
Sometimes, finding the specific business Page can be difficult, especially if you reviewed many places. A reliable alternative is to use your Activity Log, which is a chronological history of everything you’ve done on Facebook.
On the website, click your profile picture in the top-right, then select “Settings & privacy.” From there, click “Settings.” In the left column, find and click “Activity Log.”
In the Activity Log, use the filters on the left. Click “Filter by category” and select “Reviews.” This will show a list of every review you’ve ever posted. Find the one you want, click the three-dot menu next to it, and select “Delete.”
In the mobile app, go to your profile, tap the three-line menu (hamburger icon), then tap “Settings & privacy.” Tap “Settings,” scroll down to “Your information,” and tap “Activity Log.” Use the filter icon at the top to filter by “Reviews.” Tap the three dots next to the review and choose “Delete.”
What to Do If You Can’t Find the Delete Option
Occasionally, users report that the “Delete Review” option is missing. This can happen for a few reasons. First, ensure you are logged into the correct Facebook account. You can only delete reviews posted from your own account.
Second, Facebook may be experiencing a temporary glitch or slow loading. Try refreshing the page, closing and reopening the app, or logging out and back in. Using a different device or browser can also help.
Third, the business Page itself may have been merged, unpublished, or deleted. If the Page no longer exists in its original form, your review might be in a limbo state. In this case, the Activity Log method is your best bet for finding and removing it.
If all else fails and the option is genuinely missing, you can report the review to Facebook as your own unwanted content. Go to the review, use the three-dot menu, and select “Find support or report review.” Follow the prompts to indicate you want to remove your own content.
Editing Versus Deleting Your Review
If your main issue is a typo or you’ve had a change of heart about the text but not the rating, consider editing instead of deleting. The process is almost identical.
Click the three-dot menu on your review and select “Edit Review.” A window will pop up allowing you to change your star rating and the text of your review. Make your changes and click “Save.”
Editing is a good middle ground. It updates your feedback without erasing your engagement. The business will see the updated review, and the public will see the new text and rating.
What Happens After You Delete a Facebook Review
Once you confirm the deletion, the review is permanently removed from the business’s Facebook Page. The text and your star rating are gone. The business’s overall average star rating will be recalculated without your input.
The business page admin might get a notification that a review was removed, but they are not typically told who removed it or why. The review will also disappear from your Activity Log under the “Reviews” filter, though a trace of the action may remain in your full log.
It is important to know that deletion is permanent. Facebook does not have a “trash” or “undo” function for deleted reviews. If you change your mind again, you would have to post an entirely new review.
Can You Delete Someone Else’s Review of Your Business?
If you manage a Facebook Business Page, you cannot directly delete a review left by a customer. This is a core part of the platform’s integrity. However, you do have options for managing inappropriate reviews.
You can publicly respond to the review, which shows other customers you are engaged. If a review violates Facebook’s Community Standards—for example, if it contains hate speech, harassment, or false claims—you can report it.
To report a review, click the three dots on the review and select “Find support or report review.” Choose the reason that best fits the violation. Facebook will then assess the report and remove the review if it breaks their rules. You cannot remove a review simply because it is negative but honest.
Preventing Future Review Regrets
To avoid being in this situation again, take a moment before posting. Write your review in a notes app first, then copy it over. This allows you to cool off if you’re upset and catch errors.
Remember that reviews are powerful. They can significantly impact a small business. Ensure your feedback is fair, factual, and focused on the specific experience you had.
If you have a problem with a service, consider messaging the business directly through Facebook first. Many are eager to resolve issues privately, which can lead to a better outcome than a public one-star review.
Your Next Steps for Review Management
Now that you know how to delete a review on Facebook, you can confidently manage your online feedback. Start by locating the review you wish to remove using either the business Page or your Activity Log.
Use the three-dot menu to initiate deletion and confirm the action. If you run into issues, remember the troubleshooting steps: check your account, refresh, and use the Activity Log as a reliable fallback.
For business owners, focus on professionally addressing all reviews, both positive and negative, and use the reporting tool only for content that genuinely violates platform policies. Maintaining this balance keeps the review system useful for everyone.
Taking control of your digital footprint, including the reviews you leave, is a key part of navigating social media today. With this knowledge, you can ensure your Facebook activity accurately reflects your intentions.
